Terms and Conditions – Sahara Desert Safari

Welcome to Sahara Desert Safari. These Terms and Conditions govern the use of our website, services, and tour bookings. By accessing our website, making a booking, or using any of our services, you agree to be bound by the terms outlined on this page. Please read these Terms and Conditions carefully before confirming your reservation, as they define the rights and responsibilities of both Sahara Desert Safari and our guests.

Sahara Desert Safari reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will become effective immediately upon being published on our website. Continued use of our services after updates indicates acceptance of the revised terms.

Booking and Reservation Policy

All bookings with Sahara Desert Safari are subject to availability and confirmation. A booking is considered confirmed only after full or partial payment is received and a confirmation message or email is issued by our team. Guests are responsible for providing accurate personal and contact details at the time of booking to avoid any service disruption.

Sahara Desert Safari reserves the right to refuse or cancel any booking if incorrect information is provided or if payment is not completed within the agreed timeframe.

Pricing and Payment Terms

All prices listed on our website or shared by our representatives are subject to change without prior notice. Prices may vary based on season, availability, group size, and selected services. Any confirmed booking will be honored at the agreed price mentioned in the confirmation.

Payments can be made through approved payment methods such as cash, bank transfer, or online payment gateways, depending on availability. Guests are responsible for any bank or transaction fees charged by third-party payment providers.

Cancellation and Refund Policy

Cancellation requests must be submitted in advance through the contact details provided on our website. Refund eligibility depends on the type of tour, timing of cancellation, and specific package terms. Some tours, including private and VIP desert safari bookings, may have stricter cancellation policies.

Sahara Desert Safari reserves the right to deduct service charges or processing fees from eligible refunds. In cases of no-show or late arrival, no refund will be issued.

Tour Changes and Service Modifications

Sahara Desert Safari reserves the right to modify, reschedule, or cancel tours due to weather conditions, safety concerns, government regulations, or unforeseen circumstances beyond our control. In such cases, guests may be offered an alternative date, service, or refund at the company’s discretion.

Tour itineraries, timings, and activities are subject to change without prior notice to ensure safety and operational efficiency.

Pickup and Transportation Policy

Pickup and drop-off services are provided from selected locations in Dubai, Sharjah, and nearby areas, depending on the tour package. Guests must be ready at the agreed pickup time and location. Delays caused by late arrival may result in missed tours without refund.

Sahara Desert Safari is not responsible for delays caused by traffic conditions, weather, or external factors beyond our control.

Guest Responsibilities and Conduct

Guests are expected to follow all safety instructions provided by drivers, guides, and staff during the tour. Failure to comply with safety guidelines may result in removal from the tour without refund.

Guests must behave respectfully towards staff, fellow guests, and local culture. Any behavior deemed unsafe, abusive, or disruptive may lead to immediate termination of services without compensation.

Health, Safety, and Medical Conditions

Desert safari activities such as dune bashing may not be suitable for pregnant women, individuals with heart conditions, back problems, or serious medical issues. Guests are responsible for informing Sahara Desert Safari of any medical conditions prior to booking.

By participating in the tour, guests acknowledge that desert safari activities involve inherent risks and agree to participate at their own discretion.

Child Policy

Children must be accompanied by a responsible adult at all times during the tour. Child participation in certain activities may be restricted based on age, height, or safety guidelines. Child seat availability is subject to advance request and confirmation.

Parents or guardians are fully responsible for the safety and behavior of children during the desert safari experience.

Liability and Disclaimer

Sahara Desert Safari shall not be held liable for any loss, injury, damage, accident, delay, or inconvenience caused by circumstances beyond our reasonable control. This includes but is not limited to weather conditions, vehicle breakdowns, or actions of third parties.

Guests participate in all activities at their own risk and agree that Sahara Desert Safari is not responsible for personal belongings lost or damaged during the tour.

Photography and Media Usage

During tours, Sahara Desert Safari may capture photographs or videos for promotional purposes. By participating in our tours, guests grant permission for the use of such media unless explicitly stated otherwise in writing prior to the tour.

Website Usage Terms

All content on the Sahara Desert Safari website, including text, images, logos, and design elements, is the intellectual property of the company and may not be copied or used without written permission. Unauthorized use of website content may result in legal action.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

Acceptance of Terms

By booking a tour, using our website, or contacting Sahara Desert Safari for services, you confirm that you have read, understood, and agreed to these Terms and Conditions in full.

If you have any questions regarding these Terms and Conditions, please contact Sahara Desert Safari before making a booking.